outbound

outbound
회계 재무/금융 일반관리 홍보 (PR) 인사/노무 (HR) 법무 시설관리 언론/미디어 호텔 고객/영업관리 생산/플랜트 물류/SCM 마케팅 영업/기술영업 구매 IT/개발 디자인 공학 엔지니어링 건설/건축/환경 메디컬/헬스케어 생명/생활과학

Sales job description

기업에서 영업 업무는 단순한 판매를 뜻하는 것이 아니다. 특히나 글로벌 기업의 영업활동은 사업 전과정을 이행하는 기업 최 중심의 직무이다.


( ※ 업무용어는 고유의 의미로 사용하는 경향이 있어, 아래 내용에 단어 단독으로 업무설명이 충분치 않을 수 있슴 )

Job brief

기업 존속의 근본적 이유라 할수 있는 sales 파트는 단순히 상품 직접 판매업무가 아니라, 상품을 개발하고 제조업의 경우 생산계획과 판매계획을 일치시키는 수요공급의 forecast 작업에서 시작하여 판매와 자금회수에 이르는 전 과정을 맡게 된다. 기업의 꽃이라 할수 있는 영업업무는 마케팅과 회계, 플랜트, 물류, 구매의 각 부서와 협업하고 모든 플랜의 주도적 역할을 하게 된다. 기술영업을 하기 위해서는 공학, 자연과학의 전문지식이 필요하고, 분석적이고 진취적인 마인드와 플랜을 만들고 자료를 읽고 해석하는 능력이 요구된다.


관련 전공 : 공학, 상경, 법학, 자연과학 등

협업 분야 : 생산, 물류, 경영전략, 마케팅, 홍보


Responsibilities :

Development (Sales, Business)

Identify potential customers and generate new business opportunities for the company
잠재 고객을 파악하고 새로운 비즈니스 기회 창출
Contact and qualify potential customers
잠재 고객에게 연락하여 자격 검증
Track progress towards meeting sales goals
영업 목표 달성을 위한 진행 상황 추적
Collaborate with the sales team to develop strategies for reaching sales targets
영업팀원들과 협력하여 영업 목표 달성을 위한 전략 개발
Use customer relationship management (CRM) software to manage leads and sales activities
고객 관계 관리(CRM) 소프트웨어를 사용하여 예비고객명단과 영업 활동 관리
Stay up-to-date on market trends, competition, and industry developments
시장 동향, 경쟁과 업계 발전에 대한 최신 정보 파악
Attend networking events and trade shows to build relationships and generate leads
네트워킹 이벤트 및 무역 박람회에 참석하여 관계 구축과 예비고객관리
Provide regular reports on sales activities and results to management.
경영진에게 영업 활동과 결과에 대한 정기 보고서 제공
Contact potential clients through cold calls and emails
권유통화와 이메일을 통해 잠재 고객에게 연락
Identify client needs and suggest appropriate products/services
고객의 니즈를 파악하고 적절한 제품/서비스 제안
Customize product solutions to increase customer satisfaction
고객 만족도를 높이기 위해 제품 솔루션 맞춤화
Build long-term trusting relationships with clients
고객과 장기적인 신뢰 관계 구축
Stay up-to-date with new products/services and new pricing/payment plans
새로운 제품/서비스 및 새로운 가격/결제 플랜에 대한 최신 정보 파악
Forecast quarterly and annual profits
분기별 및 연간 수익 예측
Prepare and review the annual budget for the area of responsibility
담당 지역에 대한 연간 예산 준비 및 검토
Analyze regional market trends and discover new opportunities for growth
지역 시장 동향 분석 및 새로운 성장 기회 발굴
Participate in decisions for expansion or acquisition
사업 확장 또는 인수를 위한 의사 결정에 참여
Collect data from sales reports for analysis
분석을 위해 영업 보고서에서 데이터 수집
Study past sales data to determine trends in productivity
과거 판매 데이터를 연구하여 생산성 추세를 파악
Examine company budget
회사 예산 검토
Conduct research into competitive companies and the surrounding market
경쟁사 및 주변 시장에 대한 조사 수행
Create sales evaluation reports based on collected data
수집된 데이터를 기반으로 판매 평가 보고서 작성


Account

Negotiate contracts and handle paperwork (e.g. invoices, orders)
계약 협상 및 서류 작업 처리
Follow up regularly after closing a sale to ensure client satisfaction
판매 완료 후 정기적으로 후속 조치를 취하여 고객 만족 성취
Respond promptly to customer queries and complaints to find solutions and defuse tension
고객 문의와 불만 사항에 신속하게 대응하여 해결책을 찾고 긴장 완화시킴
Pass on issues to account managers when needed
필요시 회계 관리자에게 문제 전달
Send reports on sales activity, accounts status and possible issues
영업 활동, 계정 상태와 가능한 문제에 대한 보고서 보내기
Design and renew sales proposals
영업 제안서 디자인 및 갱신
Update internal databases with account information
회계 정보로 내부 데이터베이스 업데이트
Perform market and competitive research
시장 및 경쟁사 조사 수행
Manage a portfolio of accounts to achieve long-term success
장기적인 성공을 달성하기 위한 계정 포트폴리오 관리
Develop positive relationships with clients
고객과 긍정적인 관계 구축
Act as the point of contact and handle customers’ individual needs
고객과의 연락 창구 역할 및 고객의 개별 요구 사항 처리
Resolve conflicts and provide solutions to customers in a timely manner
갈등을 해결하고 적시에 고객에게 솔루션 제공
Supervise account representatives to ensure sales increase
매출 증대를 위해 계정 담당자와 협업
Report on the status of accounts and transactions
계정 및 거래 현황 보고
Set and track sales account targets, aligned with company objectives
회사 목표에 맞춰 영업 계정 목표 설정 및 추적
Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
영업 지표 모니터링(예: 분기별 영업 실적 및 연간 예측)
Suggest actions to improve sales performance and identify opportunities for growth
영업 실적을 개선하고 성장 기회를 파악하기 위한 조치 제안



Requirements and skills(Qualifications):

Proficiency in customer relationship management (CRM) software
고객 관계 관리(CRM) 소프트웨어에 대한 숙련도
Ability to build and maintain relationships with potential clients
잠재 고객과의 관계 구축 및 유지 능력
Knowledge of sales techniques and strategies
영업 기법 및 전략에 대한 지식
Strong problem-solving and negotiation skills
강력한 문제 해결능력과 협상 기술
Ability to work independently and as part of a team
독립적으로 또는 팀의 일원으로 일할 수 있는 능력
A desire to learn and grow in the sales field
영업 분야에서 배우고 성장하고자 하는 열망
Proven work experience as a Business Development Representative, Sales Account Representative or similar role
비즈니스 개발 담당자, 영업 계정담당(영업경력) 또는 이와 유사한 역할로 입증된 업무 경험
Familiarity with MS Excel (analyzing spreadsheets and charts)
MS Excel에 익숙함(스프레드시트 및 차트 분석)
Understanding of sales performance metrics
영업 성과 지표에 대한 이해
Excellent communication and negotiation skills
뛰어난 커뮤니케이션 및 협상 기술
Ability to deliver engaging presentations
설득력 있는 프레젠테이션 전달 능력
BSc degree in Marketing, Business Administration or relevant field
마케팅, 경영학 또는 관련 분야 학사 학위 소지
Excellent organizational and multitasking ability
뛰어난 조직 및 멀티태스킹 능력
Assertiveness and confidence
적극성과 자신감
Goal-driven with ability to work under pressure
압박감 속에서도 일할 수 있는 목표 지향적 능력
Good problem-solving skills
우수한 문제 해결 능력
An ability to deliver projects and answer inquiries on time
프로젝트를 제시간에 제공하고 문의에 답변할 수 있는 능력
Business acumen with a problem-solving attitude
문제 해결 태도를 갖춘 비즈니스 통찰력



채용공고 예시 Job description examples

Job title : Sales Cyber Security Senior Manager

Location: Negotiable


We are:

We provide innovative and comprehensive services and solutions that span cloud; systems integration and application management; security; intelligent platform services; infrastructure services; software engineering services; data and artificial intelligence; and global delivery through our Advanced Technology Centers. We continuously innovate our services, capabilities and platforms through early adoption of new technologies such as blockchain, robotics, 5G, edge computing, metaverse and quantum computing.

We provide a range of capabilities that addresses the challenges faced by organizations today, including how to manage change and develop new growth opportunities. We are continuously innovating and investing in R&D for both existing and new forms of technology. Our focus in our Labs includes furthering innovation beyond traditional boundaries, such as science and space technologies. Our innovation hubs around the world help clients innovate at unmatched speed, scope and scale.

We have strong relationships with the world’s leading technology companies, as well as emerging startups, which enable us to enhance our service offerings, augment our capabilities and deliver distinctive business value to our clients. Our strong ecosystem relationships provide a significant competitive advantage, and we are a key partner of a broad range of technology providers, including Adobe, Alibaba, Amazon Web Services, Blue Yonder, Cisco, Dell, Google, HPE, IBM RedHat, Microsoft, Oracle, Pegasystems, Salesforce, SAP, ServiceNow, VMWare, Workday and many others. In addition to our mature partners, we invest in emerging technologies through Accenture Ventures.

We push the boundaries of what technology can enable and help clients get the most value and best capabilities out of platforms.


You are:

A growth focused sales professional who has successfully created positive impact through year-on-year business expansion. You know – and have run all phases of a sales cycle, including qualification, sales pursuit and close by applying deep sales process and technical expertise. You develop relationships with key buyers and decision-makers at new and existing clients by using a differentiated roadmap and framework leveraging the latest cloud-based technologies.


The work:

○ Drive origination of security services opportunities for clients
○ Create solutions to complex technology business problems/opportunities requiring in-depth knowledge of client buyer needs.
○ Interacts with senior management levels at clients and within Accenture, determines pursuit strategies, develops client messaging plans and relationships, and applies industry-leading transformation strategies and practices.
○ Has latitude in decision-making and determining objectives and approaches to critical assignments.
○ Operates within large teams and directs specific team sales activities.
○ Flexibility to travel


Qualifications

Here’s what you need
Minimum of 8 years of experience with designing and delivering Security services for clients
Minimum of 3 years of experience selling enterprise managed security services & National Security.
Minimum of 5 years sales experience focused on technology services
Minimum of 2 years of experience in direct sales with quota of $8M+
Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years work experience)
Minimum 5 years of experience in Security sales and delivery expertise in one or more of the following areas, with ability to cross sell into the other areas:


○ Security, Strategy, Transformation, & Risk - Security, Strategy & Transformation
○ Risk Management, Compliance, Policy & Privacy
○ Business Continuity Management
○ Security Architecture
○ Enterprise Security - Infrastructure Security
○ Application Security
○ Data Protection
○ Identity & Access Management
○ Extended Enterprise Security - Cloud Security
○ Mobile Security
○ Social Networking Security
○ Cyber Security, Analytics & Active Defense - Active Defense
○ Orchestrated Analytic Security
○ Cyber Security
○ Threat & Vulnerability Management


Bonus Points If

○ You have eagerness to contribute in a team-oriented environment
○ You are able to work creatively and analytically in a problem-solving environment
○ You have good communication (written and oral) and interpersonal skills
○ You have good organizational, multi-tasking, and time-management skills
○ You are able to meet requirements for retaining professional security certifications
○ You are able to successfully pass a client background screening.


Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York or Washington as set forth below.

Information on benefits is here.
California : $136,800 to $237,600
Colorado : $136,800 to $237,600
New York : $136,800 to $237,600
Washington : $136,800 to $237,600


What We Believe


We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Axxxxxxxx has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities.