일반관리 업무는 기업내 모든 부서와 직급의 직원들에게 사무실내 업무가 원활하게 이루어지도록 일체의 관리를 운영하는 업무이다. 총괄(총무)업무로 분류되기도 하는 이 업무는 사무실의 집기와 시설같은 사물의 관리 뿐만 아니라 근무자들의 모든 불편 사항을 관리하는 사내 서비스 업무라고 할 수 있다.
office 내에서 업무를 위해 필요한 모든 것을 준비하고 해결하는 관리부서로서 company service, CS부서라고도 한다. 사무실 리모델링 계획 같은 규모가 큰 업무에서 문구구입에 이르기까지 모든 것을 총괄하고 사내 모든 행사를 주관한다. 모든 직원과 관련이 있지만 업무 진행 자체는 비용지출과 직원활동과 관련된 회계, 인사, 노무, 구매부서와 협업이 많다.
관련 전공 : 상경계열, 행정학 및 기타
협업 부서 : 재무, 회계, 인사, 노무, 구매
Plan and coordinate administrative procedures and systems and devise ways to streamline processes
관리 절차 및 시스템을 계획 및 조정하고 프로세스를 간소화할 방법 고안
Recruit and train personnel and allocate responsibilities and office space
직원 모집하여 교육하고 부서 배치와 사무 공간 할당
Assess staff performance and provide coaching and guidance to ensure maximum efficiency
직원 성과를 평가하고 효율성을 극대화하기 위한 코칭 및 지침 제공
Ensure the smooth and adequate flow of information within the company to facilitate other business operations
다른 비즈니스 운영을 촉진하기 위해 회사 내에서 원활하고 적절한 정보 흐름 보장
Manage schedules and deadlines
일정 및 마감일 관리
Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
예산 제약에 주의하여 사무용품 재고 및 신규 자재 구매 모니터링
Monitor costs and expenses to assist in budget preparation
예산 준비를 지원하기 위해 비용 및 지출을 모니터링
Prepare regular reports on expenses and office budgets
비용 및 사무실 예산에 대한 정기 보고서 작성
Oversee facilities services, maintenance activities and tradespersons (e.g electricians)
시설 서비스, 유지보수 활동 및 기술자(예: 전기 기사) 관리 감독
Organize and supervise other office activities (recycling, renovations, event planning etc.)
기타 사무실 활동(재활용, 리노베이션, 이벤트 계획 등)을 조직하고 관리
Ensure operations adhere to policies and regulations
운영이 정책 및 규정을 준수하는지 확인
Keep abreast with all organizational changes and business developments
모든 조직 변경 및 비즈니스 개발 사항 파악
Maintain and update company databases
회사 데이터베이스 유지 및 업데이트
Organize a filing system for important and confidential company documents
중요하고 기밀이 필요한 회사 문서를 위한 파일링 시스템 구성
Answer queries by employees and clients
직원 및 고객의 문의에 답변
Update office policies as needed
필요에 따라 사무실 정책 업데이트
Maintain a company calendar and schedule appointments
회사 캘린더와 일정 관리
Book meeting rooms as required
필요에 따라 회의실 예약
Distribute and store correspondence (e.g. letters, emails and packages)
서신 배포 및 보관(예: 편지, 이메일, 소포)
Arrange travel and accommodations
여행 및 숙소 예약
Schedule in-house and external events
사내 및 외부 이벤트 예약
Answer and direct phone calls
전화 받기 및 전화 연결
Organize and schedule appointments
약속 정리 및 예약 약속 관리
Plan meetings and take detailed minutes
회의 계획 및 상세한 회의록 작성
Write and distribute email, correspondence memos, letters, faxes and forms
이메일, 통신 메모, 편지, 팩스 및 양식 작성 및 배포
Assist in the preparation of regularly scheduled reports
정기적으로 예정된 보고서 작성 지원
Develop and maintain a filing system
파일링 시스템 개발 및 유지 관리
Book travel arrangements
출장 일정 예약
Submit and reconcile expense reports
경비 보고서 제출 및 조정
Provide general support to visitors
방문자에게 일반적인 지원 제공
Act as the point of contact for internal and external clients
내부 및 외부 고객을 위한 연락 창구 역할 수행
Liaise with executive and senior administrative assistants to handle requests and queries from senior managers
임원 및 선임 행정 보조원과 연락하여 고위 관리자의 요청 및 문의 처리
Maintain a filing system for data on customers and external partners
고객 및 외부 파트너에 대한 데이터 파일링 시스템 유지 관리
Distribute incoming and outgoing mail
수신 및 발신 메일 배포
Prepare regular reports and presentations
정기 보고서 및 프레젠테이션 준비
Update office policies and ensure compliance with them
사무실 정책 업데이트 및 정책 준수 보장
Coordinate office activities and operations to secure efficiency and compliance to company policies
사무실 활동 및 운영을 조정하여 효율성을 확보하고 회사 정책을 준수함
Supervise administrative staff and divide responsibilities to ensure performance
관리 직원을 감독하고 성과를 보장하기 위해 책임 분담
Manage agendas/travel arrangements/appointments etc. for the upper management
고위 경영진을 위한 의제/출장 일정/약속 등을 관리
Submit timely reports and prepare presentations/proposals as assigned
적시에 보고서를 제출하고 할당된 프레젠테이션/제안서 준비
Assist colleagues whenever necessary
필요할 때마다 동료 지원
Attention to detail and problem solving skills
세부 사항에 대한 주의력 및 문제 해결 능력
Excellent written and verbal communication skills
뛰어난 서면 및 구두 커뮤니케이션 능력
Strong organizational skills with the ability to multi-task
멀티태스킹 능력을 갖춘 강력한 조직력
Proven experience as an Administrator, Administrative Assistant or relevant role
관리자, 행정 보조 또는 관련 역할로 입증된 경험
Familiarity with office equipment, including printers and fax machines
프린터, 팩스 등 사무기기 사용 숙련도
Knowledge of office policies and procedures
사무실 정책 및 절차에 대한 지식
Proven experience as an office administrator, office assistant or relevant role
사무실 관리자, 사무 보조 또는 관련 역할로 입증된 경험
Outstanding communication and interpersonal abilities
뛰어난 커뮤니케이션 및 대인관계 능력
Excellent organizational and leadership skills
탁월한 조직 및 리더십 기술
Familiarity with office management procedures and basic accounting principles
사무 관리 절차 및 기본 회계 원칙에 대한 숙지
Excellent knowledge of MS Office and office management software (ERP etc.)
MS 오피스 및 사무 관리 소프트웨어(ERP 등)에 대한 탁월한 지식
Qualifications in secretarial studies will be an advantage
비서학 관련 자격증 우대
BSc/BA in office administration or relevant field is preferred
사무 행정 또는 관련 분야 학사/석사 학위 소지자 우대
Location: Tokyo - Minato-ku, Tokyo, Japan
Category: Administration, Facilities & Secretarial
Do you love to work for a company that connects sustainability and caring as its company values? If you enjoy sustaining for the future generation and bring smiles to millions of children, look no further. Be curious and apply now!
Bring your expertise in creating a fun and safe workspace for all the employees in Lxxx® Japan.
- Lead EHS (Environment, Health and safety) initiative for Japan office which includes both statutory requirements and cooperate ambition
- Required to have Class-1 or Class-2 health officer's license and conduct monthly Health and Safety committee
- Supervise and monitor to ensure statutory initiatives regarding employee’s physical and mental health and office facility management
- Lead overall disaster prevention management from mid-term planning to statutory action execution
- Ensure to implement Wellbeing initiatives of the Lxxx Group through the collaboration with global and regional Wellbeing teams.
- Proactively activate local actions that are effective for wellbeing education and improvement of Japan office
- Lead and operate wellbeing events for Japan office that includes exercise programs
- Act as BCP (Business Contingency/Continuity Plan) lead and work closely with Japan country leadership team
- Engaged in Security and Compliance initiative as local point of contact and ensure all guidelines are fully embedded in a business operation
- Act actively as local contact of office facility management
- Act as local point of contact for internal IT and Business Service Operations functions
- Being actively engaged in employee engagement initiatives together with HR and Secretarial functions
- Class-1 or Class-2 health officer's license / 第一種衛生管理者又は第二種衛生管理者 license
- Native level of Japanese and business level or above of English (Written and conversational)
- Experience in EHS operations of mid-size or above entities
- Proven experience in international corporation where various diversity exist and in a matrix organization with day-to-day communication with various collaborators
- This position leads overall initiative to drive the Lxxx Group’s EHS and Wellbeing in its Japan office. We truly believe that employee’s health and safety are one of the most important success factor for our growth of business and organization. The role owns key responsibility to drive wide range of EHS related actions throughout the year and keep high-standard quality in driving programs that are both legally mandate and originally developed by the Lxxx Group
- This position initiates strategic recommendations to the leadership team applying EHS expertise, and lead implementations
- This position requires ability to think strategically how to sustain and continuously improve the level of EHS and wellbeing standard under uncertainty and changes in both internal and external environment
- The position works very closely with various functions such as HR, Secretary,Regional/Global EHS, Regional/Global Security & Compliance, Regional/Global IT etc. and act as local office representatives for many of implementation projects for Tokyo office
- This position belongs to Operations department and has dotted reporting to HR Site lead in Tokyo Office. Both supervisors are based in Tokyo office
- This position contains 10~15% of domestic travels mainly short-day travels within Tokyo metropolitan area
- Family Care Leave – We offer enhanced paid leave options for those important times.
- Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
- Wellness – We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based.
- Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
- Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
- Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. The hiring team will discuss the principles of our hybrid work model 'Best of Both', role eligibility and frequency with you during the recruitment process.
Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the Lxxx Group, where everyone feels safe, valued and they belong.
The Lxxx Group is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of e.g. race, colour, religion, sex, national origin, sexual orientation, disability or gender identity.
The Lxxx Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.
Thank you for sharing our global commitment to Children’s Rights.
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